Support
Get in touch for support
Need Help?
Support Email
support@tyreman.co.uk
Support Helpline
01473 820411
Support Hours
Mon
Tues
Wed
Thu
Fri
Sat
Sun
8:30 – 18:00
8:30 – 18:00
8:30 – 18:00
8:30 – 18:00
8:30 – 18:00
8:30 – 17:00*
–
*Out of hours, emergencies only
Press the button to
Download our Remote Support Software
The Tyreman support team uses the DWS Remote Service to aid us with your support queries.
If you are requested by Tyreman Support to provide remote access to your PC then please click the below link and once downloaded click Run.
Version History
System Wide
Restructuring of Customer History to enable many more years of history to be stored.
Electric and Hybrid special Tyre flag
Head Office Stock Control
Amend a Supplier Catalogue record
EDI
Match invoices/credits against multiple deliveries & returns
Depot Facilities
Can now take deposits and assign existing deposits to new and held Cash Sales
Can now merge diary entries with existing held invoices and create invoices when you choose.
Head Office Stock Control
New Tyre Label Data
Add Stock Code or update Stock Code details from Manufacturers Pricat files via EAN or IPC
Supplier Stock Catalogue – Store Supplier’s stock listings in system and add into Stock file when you use them
Cube Weight, Height & Depth now stored for shipping calculations.
PRICAT stock sync – stock codes are available automatically in Tyreman system direct from manufacturers
Historic Stock Valuation Reports
Depot Facilities
Enhanced Wholesale Invoicing & Picking by Run – now shows total order, quantity + weight per run.
Wholesale Delivery Schedule and Van Loading Schedule
Auto ordering system – Order parts from a supplier and automatically have the goods received and a held invoice created.
Void Stock Return
Mobile Jobsheet System Integration
Ability to go back and amend invoice when at the payment stage
Nominal Ledger
Nominal payment VAT exempt flag
Extended VAT return to show EEC sales and Purchases entered as VAT adjustments
VAT transmissions to HMRC
Cash Book
Enhanced bank reconciliation report
Drill down information of payment and receipts
Coming soon – Recurring cash book payments and receipts.
Sales Ledger
Un-match receipt in current month.
Enhanced depot banking, accept and amend.
Select bank account window, shows description
Automatic matching of daily cash sales when using depot banking routines.
New View Account Balances Enquiry
Purchase Ledger
Un-match payment in current month.
Payment routines by supplier class, including enhanced invoice selection.
Re-print supplier remittances by date paid or by Individual account No.
Select bank account window, shows description.
New View Account Balances Enquiry
Depot Facilities
Enhanced Postcode Search Facility with House names/numbers
Registration MOT Lookup
Part Worn Tyre System (Create your own groupings, Goods Received, Sales, Stock Conversion)
Depot Facilities
View/Amend Petty Cash Vouchers
View/Amend Account Payments
Cash Float breakdown in enhanced Banking routines, including unpaid tickets
Head Office Stock Control
Automatic H.O. Stock Control Year End routine
Sales Ledger
Financial Year End Aged Debt Report
History Aged Debt Report
Customer Maintenance, Print Statement flag
Customer Enquiry, display additional Information
Purchase Ledger
Financial Year End Aged Creditors Report
History Aged Creditors Report
Customer Maintenance, store Bank Account and Sort Codes
Enhanced GRN/Returns matching, match more than GRN/Return
Cash Book
Save bank reconciliation before matching is complete
Auto update branch banking’s flag, along with Update cash book and ledgers
Nominal Ledger
VAT return adjustments
Diary System
Add Held Quotes to Diary
Flag vehicle for collection and send reminder
Breakdowns
Extra space for more breakdown details
Head Office Stock Control
Total Sales by Make report
Sales Ledger
Cleardown Customer Text Notes facility
Depot Facilities
The ability to have all account invoices authorised before completion
Integrated Email routine in Authorise Advice Notes – Email out all of today’s invoices in one run
Ability to flag branches whether to show warning message when selling below cost price
Pricing
System now holds up to 99 user definable prices.
Supplier price books – import supplier prices by csv
Auto POP order routines (Depot + H.O.) now refer to supplier price book and recommend orders from cheapest suppliers
Inter-Company Pricing, so the Inter Depot module can now use different prices and accounts for inter company and inter depot.
Depot Facilities
Branch user customisable stock enquiries
Diary / Bay booking system with Email & SMS reminders
Instant Quote – instantly save a quote from within stock enquiries.
Quotations revamp – Cash & Account quotes have been rewritten to be faster and more practical in the working environment
No day-end updates! All transactions in Tyreman v14 instantly write to all history, analysis and ledger files – meaning you no longer have to wait until the next day to get your required figures. (Day-end reports are still available to print if desired)
Historical Sales by Class now drills down to individual stock items
MOT date entry & reminder facility.
History Enquiry Customer Order No. filter
Sales & Purchase Ledgers
No Day-end routines – postings are now instantly updated to the Nominal Ledger, (Daybook reports are still available)
Head Office Stock Control
Total Sales by Size report
Customer Pricing
Ability for Customer Prices to automatically change along with average cost price.
Head Office Stock Control
Separate EAN & IPC to 2 codes
Add Tyre Label information
Auto Pricat load + update
Sage interface
Automatic H.O. Stock Control Month End routine
Purchase Ledger
Transaction History List to CSV
Nominal Ledger
Financial Control Stock Valuation
EDI
Automatic Validate & Match Invoices
System Wide
Ability to print documents merged with PDF backgrounds
No print option available in Printer Selection boxes
Winter Tyre Icons & Filters
Head Office Stock Control
Import prices by EAN/IPC
Multi-Branch Auto Re-Order Module (POP)
View Un-applied Invoices
Fitter Analysis by Fitter 1,2 and 3 (from Sales Invoices)
Depot Facilties
Batch Invoice Processing (Complete a range of Advice Notes/Jobsheets in one go)
Different print out available for jobsheets
Print Cash Sale Jobsheet
Customer Specific Vehicle Details within Invoicing
Data Export Module
Contacts Import & Export with Outlook
EDI
View Invoices by Delivery Note Number
Cash Book
Transfer between Bank Accounts
Nominal Ledger
VAT(Tax) Return History
Nominal Ledger
Nominal Account code changed to XXX-XXX format
Posting Type restriction removed
Account Type Indicator added
Help screens added to Add & Amend nominal account to explain terms
Nominal Reports reworked for A4 paper
Right arrow on nominal postings for details
On-screen Trial Balance with drill down into transactions
VAT(Tax) Return Module
Sales & Purchase Ledgers
Contra Journal entry routine created
Apply a payment from CSV
Match a PL invoice against a Special Parts delivery
Aged Debtors report can now output as a CSV
Cash Book
Import & match Bank Statement by CSV
Fleet
Fleet system now automatically writes to Casing Register
EDI
Ability to view invoice and set/change a branch before validating
Special Parts Goods Received now fully integrated into EDI
Ability to accept Surcharge
Ability to accept and match multiple lines of the same code
Head Office Stock Control
Factoring Report can now output as a CSV
Sales Ledger
Payment History Enquiry
Journal History Enquiry
Sales payment method stored – for accurate banking
Call Customers via Skype
Purchase Ledger
Payment History Enquiry
Journal History Enquiry
Purchase payment method stored
Call Suppliers via Skype
Cash Book
Enhanced sales cash batch banking
Depot Facilities
S.O.R. – (Sale or Return module)
Multi Currency Purchase Ordering
Held Invoice Details Screen upon Goods Received
Access to see other branches stock quicker in Stock Enquiries
Inter Depot integrated in Stock Enquiries
Customer History
Invoice Time Analysis Report
System Wide
Pre-written email shortcuts
System Wide
Attach scanned images/documents to invoices, goods received & purchase orders.
Head Office Stock Control
CSV stock export routine now includes B2B stock details
Company Today’s Sales as an auto-refreshing web page
Stock by Item – show stock ‘on hold’ stock quantity
Import Inter Depot requests from CSV
Import Customer Pricing from CSV
Import Customer specific Stock Codes & Descriptions from CSV (printed on invoices)
Depot Facilities
Bandvulc Galahad link
Ability to add new vehicles from within branch fleet invoicing.
Today’s Sales by Fitter
Historical Sales by Fitter
Hide Account Invoice Prices (Optional – flag held against customer)
Special parts now print on Goods Received Dayend report
Purchase Ledger
Ability to email remittance slips for BACS payments
Purchase Ledger email remittance history
Sales Ledger
Sales Ledger email statement history
System Wide
Multi-company email accounts
Depot Facilities
View and add quotations of stock items
Ability to save supplier’s quotes
Partial search on worksheet in Customer History Enquiry
Convert cash quotation to deposit
EDIWheel for Pirelli
B2B Order number added to Wholesale order window
Amend an Order will automatic pop-up of order comments for B2B orders.
Ability to transfer wholesale orders between branches
Ability to print customer specific Stock Codes & Descriptions on invoices
Today’s Sales by Class drill-down on class for stock code totals
Historical Sales by Class drill-down on class for stock code totals
Breakdown System
Print a map & directions
Send SMS text message to the customer
Send SMS text message to a fitter/driver
Purchase Ledger
Multiple bank accounts now held within parameter file
Ability to apply payment cheques after the year end date when ledger is still in month 12
B2B Web Site
On creation of a B2B order a SMS text message can be sent automatically to the person who created the order informing them that the order has been received
Cash Book
Apply payments to Sales and Purchase ledger when in bank reconciliation if any items have been missed when reconciling bank
Write off un-reconcilable bank differences
Nominal Ledger
Journal entry now updates transaction files and balances immediately
Window search facility in nominal journal enquiry
Head Office Stock Control
Held Invoice Enquiry
Re-Order Report by Supplier
Goods Returned Enquiry
Two classification filters for price control
Price control routines have print facility to produce a report of price changes.
Total supplier purchases report
Multi branch purchase order
Depot Facilities
Number of B2B Orders received show on depot main menu
EAN/IP Code will now convert to stock code when entered.
Print Memo option
Time added to wholesale orders
Discount Voucher added to Cash Sales (Amount as well as percentage)
Customer O/S jobs pop-up window throughout depot
Enhanced breakdown system – can now log breakdowns at each depot
Copy Wholesale Order from branch to branch
Email / SMS
Ability to view PDF files from Tyreman
Ability to view emails sent within contacts
Print option available for SMS Text History
Sales Ledger
Option to add Sales Ledger Invoices & Credits into Customer History
Invoice search capability
Sales ledger parameter screen
Last year’s monthly totals in Control Account screens
Purchase Ledger
Stock Returns Credit Notes linked into Purchase Ledger Credit notes
Last year’s monthly totals & next period totals in Control Account screen
Email
New Contacts Maintenance in Customer and Supplier maintenance
Ability to e-mail any Tyreman report
E-mail address search by customer/supplier account code
PDF e-mail attachments
PDF e-mail with image backgrounds. E.g. invoice printing with invoice background
Log of e-mails sent
Send Text messages to customers with invoices/jobsheets on-hold
Head Office
Memo System – Send and receive Memo’s between Head Office and all branches
Current Month Sales by Day now historical option for previous months
EDI routines complete facelift, plus now easier to identify variances
Email or SMS Text MOT Reminders (Customer Mailing Letters)
Run Flat and Extra Load parameters in stock control and enquiries
Reprint head office Transfer. (Validate, Print and Apply)
Nominal Ledger
Nominal Cost Centres
Nominal Journal Enquiry
Transaction History File
Purchase Ledger
Supplier Classes now maintained
View Invoice Nominal Allocation from Postings Screens
Invoice No. search facility in Postings Screens
Sales Ledger
Statement run now allows statements to be sent by e-mail to all customers with an e-mail address
Customer contacts page revamped to include full contact detail, e-mail addresses, phone numbers, Web site. Plus unlimited contacts per sales ledger account
Customer Class Filter on all Sales Ledger Reports
Invoice No. search facility in Postings Screens
Depot Facilities
New Tab feature in all the P.O.P windows to show the order lines
Automatic depot day-end – system can run Day-End and Transfer to Head Office overnight
Ability to Spool any depot system report
Raise a full credit note from today’s invoice
Breakdown system now can create Cash Job sheets
Ability to convert a Cash Invoice to Account (and vice-versa) whilst processing job
Automatic overnight inter depot auto-replenish from warehouse branch
Stock enquiry by customer (shows customer’s specific prices)
Cashbook
Create Batch Receipts
Create BACS Receipts
Branch banking
Cash Reconciliation
Account Payments
Goodyear TOS
Online TOS Purchase ordering from Automatic POP Ordering system (Gateway server and additional set-up required)
EAN number storage on stock codes
Depot
P.O.P Calculate Min/Max Levels – Make Filter and Number of Days Selection
Depot transactions report – Added Date range, transaction type and account number filters to report
Vehicle Registration Lookup – Link to DVLA to retrieve vehicle data and Tyreman fitments
New Make Analysis Report
Sort by Make option in Stock Valuation Report
Sort by Make option in Min/Max Discrepancy Report
Head Office
Head office Analysis reports – Buttons and radio button selection
Customer Pricing by Stock Code
Web
Interface to B2C (Business to Consumer) web site for retail selling on the Web
Interface to B2B (Business to Business) web site for trade selling on the Web
B2B & B2C Web sites available (Optional extra)
Sales Ledger
Sales Ledger customer enquiry / Amend customer –e-mail customer facility
Sales ledger and depot system ‘customer contact’ information rewrite. System now allows unlimited contacts to be held against a customer account. Ability to store multiple telephone numbers and e-mail addresses against a single contact. Can create e-mail to customers e-mail address from within Tyreman
Breakdown Logging to Invoicing module
Tyreman – report Writer
Generate and transfer ‘CSV’ files from Tyreman to local PC
Default data view provided in Microsoft Access, enabling users to query their own data and produce reports
New central menu for all head office reports
System Features
Partial input of stock code in POS system automatically opens search window
Partial input of customer shortname in POS system automatically opens window
Partial input of customer shortname in SL system automatically opens window
Partial input of nominal account code in SL/PL/NL invoice and journal routines automatically opens window
Wholesale
Customer List by Run Number – New Enquiry
Wholesale Complaint Credit notes
Head Office
Ability to set VAT inclusive prices for Retail (Cash) Selling routines
Supplier rebate enquiry and calculation screen
Company wide ‘Todays Sales’ enquiry with print option
Head Office – historical sales by class/date (with branch filters) (as branch enquiry)
Cash / Account sales analysis report (by depot, by date range)
Ability to create non-numeric make codes
Branch
Purchase Ordering
Stock enquiry – ability to TAG items and link to purchase ordering, also with the ability to amend stock descriptions
Supplier quote request – report
Invoicing
Invoice completion time recorded
Last cost price available when processing invoice
Ability to print from Today’s Sales enquiries
Express Stock Transfer (instant stock movement from one branch to another)
Retail invoice screens to show % and £ margin on each sale (parameterised with show cost Y/N flag)
Goods Receive – company wide ‘internal reference number’ automatically assigned after goods received entered, and displayed in enquiries / printed on reports.
POS – Gross margin view in ‘#’ and ‘%’ by invoice line and total
Ability to book in ‘Special Parts’ from POS screens
Entering a cost price during invoicing or dayend – now effects remaining stock
New enquiry – History by Partial Registration
Buttonised Cash and account sales invoicing for much improved flexibility
Purchase Ledger
Ability to automatically assign internal invoice number on purchase invoices and credit
Supplier selection window – displays supplier balance
Purchase invoice entry – due date displayed and amendable when entering an invoice
Purchase invoice, nominal allocation. Nominal value defaulted to outstanding value
Sales Ledger
Payments screen – displays customer balance, last payment date and last invoice date with option to view postings
Sales Ledger date automatically updated to ‘todays’ date on first SL login of the day
Customer selection window – displays customer balance
Nominal Ledger
Ability to restrict Nominal Ledger posting periods (not allow postings older than purchase/sales ledger).
Nominal ledger account enquiry (period balances screen) – grand totals displayed for last year and this year totals
** Note ** Green screen/character based (non windows) ‘Tyreman’ no longer supported **
Modules
New wholesale module, replacing previous add and amend screens
Last sold information for stock code / customer
Lost sales information for stock code / customer
Multi bin
Multi currency
Call centre compatible (ability to raise sales orders for remote warehouses)
Ability to mix/match stock on order from multiple warehouses
Wholesale Delivery Schedules (invoices, credits and collections)
Wholesale Collection Notes
Wholesale Proforma Invoices
Enhanced special parts functionality
Special parts on credit notes
Stock Returns
Full special part transaction history
User Security Module – parameterised – block access by user to any menu
Analysis Reports
Account Analysis Report
Depot System
‘Inter branch transfers – Despatch transfer’ The quantities can now be changed in ‘real time’ and the despatch totals will change instantly
‘Depot enquiry by partial stock item’ enhanced to show all prices in expand mode
‘Add a wholesale order’ has ‘Customer text’ button added to screen
‘Price/quantity/margin report’ has had cost price column added to this report
Depot system ‘Customer price list report’ and Head office ‘Company stock levels & prices report’ will now print the total company stock level if user selects it to do so
Head Office
‘Company stock levels & prices report’ will now print the total company stock level if user selects it to do so
Sales Ledger
Transaction History List – Transaction Type filter added to report
Aged debt displayed on Postings and Unallocated Postings screens
Purchase Ledger
Aged debt displayed on Postings and Unallocated Postings screens
Purchase Ledger
Supplier load from CSV file
Modules
Casing Register, with enquiry
Branch
Display selling price in stock enquiry window – with or without VAT
Time recorded against Inter Depot Request
Head Office
Stocking level maintenance
Associate stocking level to stock item
Flag stocking levels to hide stock items from branch enquiries
Improved ‘price group’ functionality, ability to automatically set prices from other prices (i.e. set VAT inclusive and all inclusive prices)
All Depot ‘Today’s Sales’ Totals Enquiry
Sales Ledger
Customer Enquiry, display value of un-applied invoices
Download Ledger Details now available from Sales + Purchase Ledgers
Purchase Ledger
Ability to enter a ‘disputed’ invoice onto Tyreman
Supplier Payment Module
Payment schedule
Payment run
Cheque printing
Remittance advice
Modules
Stock Profiling Module (min / max levels) by branch, region and hub
Branch
Inter Depot
a) Ability to cancel a transfer at ‘despatch’ stage
c ) Improved discrepancy handling (ability to process stock corrections for despatching or receiving branch)
c) Shortfall Processing
Warranty Invoices
Warranty Invoices Report
Purchase Ordering – Priced or un-priced purchase orders
Invoicing – New ‘Fitter 2’ and ‘Fitter 3’ fields
Stocking Level’s – maintenance table for validation and description
Branch Stocking Capacity maintenance – and visual display of capacity in purchase ordering
New sort buttons on stock selection window – with ability to display selected price (with or without VAT)
Enhanced credit note processing. Ability to recall complete invoice and credit in whole or part
Ability to capture Torque front and rear settings on invoicing
Ability to rename ‘Fitter 2’ & ‘Fitter 3’ as required
Head Office
Stock maintenance – ability to copy categories, makes and sizes between classes
Customer history enquiry to have ‘from’ and ‘to’ date filters
Make Matrix Analysis Report – by From and To Branches and Classifications
Branch – region and hub association
Customer Mailing – new ability added to use file variable’s on mail shots (i.e. stock code and description purchased)
Reprint delivery notes from goods received enquiry
Banking Reconciliation History Report
Payment method maintenance
Company Sales Enquiry – display todays sales figures for all depots
New security access module – ability to restrict users from having certain options
Sales Ledger
Customer Classification – single character allowing uppercase, lowercase and numbers
Customer Rep Codes – two characters allowing uppercase, lowercase and numbers
Ability to remove customers from stop as payment is processed
Customer Enquiry – displays ‘unallocated cash’ total
Customer Enquiry – Analysis by posting account
Purchase Ledger
Transaction History List – date range selection added to report and credits, invoices and payments totalled
History Posting Report – date range selection added to report and credits, invoices and payments totalled
Apply a Payment – invoice and account details displayed on second screen